Simplified Event Management Tool for Dell, powered by Captix

How does Self Service Check In work?

Watch this video for a quick explanation.

Self Service Check In can be accessed through the Settings Gear on the main Event Dashboard. That URL is the one you will need to have prepared in a web browser at the check in station.

Self Service Check In works best when used on tablets; many of our teams use the Dell XPS 18.

All registrants receive a confirmation number in their email. When, checking in, they can choose to type in either that confirmation number or the email with which they registered. The Check In app will find them in the system and give the attendee a “success” message. If there is a survey associated with your event, the survey will be sent after they check in.

If you are using Self Service Check In at your event and want to check on how attendance is going, we recommend using the regular Check In app to see a list of your attendees.

Hey there! We hope you find the answer to your question in our FAQ, but if you’re still stumped, please contact us!